Privacy policy

Privacy Policy

Who we are

Atlas & Loom, 6 Belyando Street, Holmview 4207.
Email: support@atlasandlooms.com | Phone: +61293652088

What we collect

Your name, email, shipping and billing address, phone number, order details, and basic browsing data (such as cookies, IP address and device type) when you visit our store.

How we use it

To process and deliver orders, communicate about your purchase, provide support, prevent fraud, improve our store, and send marketing emails if you've opted in (you can unsubscribe anytime).

Who we share it with

Only service providers needed to run the store, such as Shopify, payment processors, shipping carriers and our production partners. We don't sell your personal information.

Payments

Payments are handled by secure third-party processors. We don't store your full card details.

Cookies

We use cookies to keep your cart working and understand store traffic. You can disable cookies in your browser, though some features may not work.

Your rights

You can ask to access, correct or delete your personal information by emailing support@atlasandlooms.com.

Data storage

Your information may be processed in countries outside your own, including Australia and the United States.

Changes

We may update this policy and will post changes on this page.